Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Name and contact information (email address, phone number)
• Company or organization details
• Billing and payment information
• Project requirements and communications
• Website usage data, IP address, browser type, and device information
• Account information for SaaS platforms (where applicable)
• Information submitted through contact forms, support requests, or demo bookings

2. How We Use Your Information

We use your information to:

• Deliver software development and technology services
• Provide access to SaaS applications and customer portals
• Manage projects and communicate updates
• Process payments and invoices
• Improve our products, services, and website performance
• Provide customer support and technical assistance
• Send important service notifications, product updates, and security alerts
• Comply with legal and regulatory obligations

We only send promotional communications when you have opted in, and you may unsubscribe at any time.

3. Information Sharing

QMEX Technologies does not sell or rent your personal information.

We may share information only when necessary with:

• Trusted cloud hosting and infrastructure providers
• Payment processing providers
• Email and communication service providers
• Analytics and security service providers
• Government or legal authorities where required by applicable law

All third-party providers are expected to maintain appropriate security and confidentiality standards.

4. Cookies & Analytics

Our website and SaaS platforms use cookies and similar technologies to:

• Keep users securely signed in
• Improve website functionality and user experience
• Remember user preferences
• Analyze website traffic and application performance
• Enhance security and prevent fraudulent activity

You can manage or disable cookies through your browser settings, although some features may not function properly.

5. Data Security

We implement industry-standard technical, administrative, and organizational security measures to protect your information, including:

• Secure HTTPS encryption
• Access controls and authentication
• Secure cloud infrastructure
• Regular software updates and security monitoring
• Backup and disaster recovery procedures

While we strive to protect your information, no internet-based system can guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services
• Maintain customer accounts
• Meet contractual obligations
• Comply with legal, tax, and regulatory requirements

When information is no longer required, it is securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate or outdated information
• Request deletion of your personal data
• Request a copy of your stored information
• Withdraw consent for marketing communications
• Request account closure (where applicable)

To exercise any of these rights, please contact us using the details below.

8. Third-Party Services

Our website or applications may integrate with third-party platforms such as cloud providers, payment gateways, authentication services, analytics tools, or APIs.

These services operate under their own privacy policies, and QMEX Technologies is not responsible for the privacy practices of external providers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Any updates will be published on this page with the revised Last Updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

QMEX Technologies
📍 Coimbatore, Tamil Nadu, India